Privacy Policy

1. Who We Are

This website is operated by Kyara Arthouse, located at 234 Trần Nhân Tông, Cẩm Thanh, Hội An, Quảng Nam Province, Vietnam. We are a gallery, artist residency, and guesthouse. You can contact us at kyarahoian@gmail.com.

2. What Information We Collect

We collect personal information only when you choose to provide it to us directly — for example, when you send us an email enquiry about a stay, workshop, residency, or visit. This may include your name, email address, and any details you include in your message.

We do not operate a newsletter subscription system, and we do not collect payment information directly. Accommodation bookings made through Airbnb are governed by Airbnb's own privacy policy.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiries and arrange visits, bookings, or residency applications
• Communicate relevant updates about your booking or enquiry
• Improve our services based on your feedback

We will not sell, rent, or share your personal information with third parties for marketing purposes.

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects anonymised information about how visitors use our website — such as which pages are visited, how long visitors stay, and where traffic comes from. This data helps us understand and improve our website.

Google Analytics uses cookies — small text files placed on your device — to collect this information. The data is transmitted to and stored by Google on servers which may be located outside Vietnam. Google's use of this data is governed by Google's Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain email correspondence for as long as is reasonably necessary to fulfil the purpose for which it was collected, or as required by Vietnamese law. You may request that we delete your personal data at any time by contacting us directly.

6. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, please contact us at kyarahoian@gmail.com.

7. External Links

Our website may contain links to third-party websites, including Airbnb and social media platforms. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies independently.

8. Governing Law

This Privacy Policy is governed by the laws of the Socialist Republic of Vietnam, including the Law on Cybersecurity and relevant personal data protection regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact

For any questions or concerns about this Privacy Policy, please contact us at kyarahoian@gmail.com.